Portfolio

Here are a few selected samples of my work. Please contact me at laura@lauraspeare.com for additional samples or references.

Documentation

Quick Base Pipelines

Led project to create an online help site for our new integration product, launched Feb. 2020, including writing main documentation and managing contractor who produced integration channel documentation.

Quick Base Pipelines online help site

Release-related documentation

Update documentation to orient users to new features and enhancements in our monthly product releases. Documentation is tailored for three main audiences: IT administrators who govern the platform at their companies, business professionals who build Quick Base applications to manage workflows, end users who use apps to track data and manage their work.

About Quick Base automations
Audience: Business professionals who build Quick Base applications
About calendar reports
Audience: End Users who use Quick Base applications
Super user
Audience: IT Administrators

User guide: Harvard University People Soft Upgrade

Revamped 300+ pages of documentation to improve clarity and focus on key content.

Note: PDF samples available on request.

Release notes

Continuously improve the process and format for our monthly release notes. Conducted a successful research study to identify customer preferences for communications about new product features. Collaborated with QA, Product Marketing, Product Management, and Engineering to streamline the notes.

November 2019 new “change-log” format linking to Community content developed by product marketing.
December 2018 new design as a MadCap Flare project that includes a page for all release notes
August 2018
May 2018
September 2017

How-to video series

Created scripts for and managed the production of videos 6-10 of a 10-part video series that orients new users to the value and key features of our product. Matched the tone and style of videos 1-5.